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WhatsApp Integration with SuiteCRM

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Improves staff workflow, customer knowledge, and decision-making accuracy.

WhatsApp Integration with SuiteCRM

WhatsApp add-on automation makes your business available anytime. Send WhatsApp from SuiteCRM at one click from any module. You can also create workflow WhatsApp Message and get a reply back as an Inbound WhatsApp Message.
With WhatsApp, you’ll get fast, simple, secure messaging available on phones all over the world.

Includes a 30 day guarantee

This integration for SuiteCRM that allows you to send WhatsApp message to any mobile number by single click on WhatsApp icon from any module.

     You need to signup on apiwha.com OR waboxapp.com for get the API key of WhatsApp.

      It has charges per message and may change based on countries

You can send automated WhatsApp message to your clients on defined actions that’s called workflow, and Send Bulk WhatsApp from module’s list view like Account, Contact, Lead and get a reply back as an Inbound WhatsApp messages.

Key Features

No need to create different WhatsApp Template. You can use Email Templates for sending WhatsApp Message.
Send WhatsApp messages From all modules.
You can see the Outbound / Inbound WhatsApp records in a Call module.
Send immediate WhatsApp notifications to your Sales manager by WorkFlow when new Lead is assigned.
Send immediate WhatsApp notifications to your support engineer by Workflow when new Case is assigned.
Bulk/Mass WhatsApp feature for Accounts, Leads, Contacts modules from List view.
Auto Related Outbound/Inbound WhatsApp to appropriate module record.
Users Can see Notification when Inbound WhatsApp is received.
Can be used as a reminder to customers.

Sending WhatsApp Message

1. You can send WhatsApp by click on the icon beside the numbers from Listview or Detailview.

2. Click on the icon it will open WhatsApp popup window.

3. Select the Template that you want to send and click on Send WhastApp.

4. After the sending WhatsApp, it will be logged in a Call module as an Outbound WhatsApp record.

Below we can see the modules Activities subpanel. All WhatsApp Outbound / Inbound logs are related to that record.

You can also check the status of sending messages. It will show failed icon if its not delivered to mobile.

Sending Bulk WhatsApp

1. Just go to List view of a module and select the multiple records. now click on the Bulk Action menu and select Send Bulk WhatsApp option.

Receiving WhatsApp

1. When any client is replying then its logged as an Inbound WhatsApp in a call module.

2. Users are getting notifications when inbound WhatsApp generated and assigned to them.

Now, Goto Documentation Page for further configuration.

Create an WhatsApp Template.
Configure the Workflow.
How users can see their Outbound / Inbound WhatsApp.
Configure the Inbound WhatsApp settings.

In case found any problem while installation please email us at info@crmtechs.com

* Cancel at any time!

Try any plan for 30 days!

WhatsApp Integration with SuiteCRM Plans

Unlimited Users
Outstanding Support
Works on versions 7.0.0 and above

Immediately after checking out you can download and install your add-on.
Licensed for one production instance and unlimited test and dev instances.

WhatsApp Integration with SuiteCRM

WhatsApp add-on automation makes your business available anytime. Send WhatsApp from SuiteCRM at one click from any module. You can also create workflow WhatsApp Message and get a reply back as an Inbound WhatsApp Message.
With WhatsApp, you’ll get fast, simple, secure messaging available on phones all over the world.

ULTIMATE

$ 899 YEARLY

alanfaretta

The app works just perfect. And support is great. Try it and you won´t regret!!

  •  Verified Purchase 
  • 5:16 pm March 16th, 2019
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covalle

I really love this product, best product ever, the app does what we need on marketing and contact with our customers. Support is the best i ever have

  •  Verified Purchase 
  • 2:52 pm January 9th, 2019
  • share link

Now, Goto Documentation Page for further configuration.